REFUND AND CANCELLATIONS
No cancellations are accepted unless the following conditions.
- Book is defective.
- Received the parcel in bad condition.
- Received a different book from what you have ordered.
We shall initiate the refund only after receiving the book from you. We either offer you an e-gift voucher for the cancelled amount or we shall be refunding the amount back to you within 4-7 working days through India Post Money Order.
Under the conditions aforementioned, please return the books without any hesitation to us in a proper package. Kindly enclose a note stating the reason for the returns. Also state your order number and send it to us via a trusted courier or India Post. As soon as we receive the books, we will send you a fresh replacement or refund the amount whichever is applicable.
Return of any defective / damaged books should be done within 7 days from the date of the receipt of the shipment to our working office:
Manohara Grantha Mala
Laxmi Bhavan, Subhas Road
Karnataka – India
Ph : 0836-2441822, 2441823
Please make a note
The return courier charges incurred by you will be refunded by us. The maximum postage refund amount we can credit is ₹100. Hence, please choose the right courier service for returning the books. In case, the return courier amount is more than ₹100, kindly call our customer care support or drop us an e-mail stating the same and we shall advise you through which courier service you can return the products.
granthamala.com customers cannot return any products bought online at the Manohara Grantha Mala’s outlet. Also, make note that no product bought online is liable for an exchange at Manohara Grantha Mala’s outlet.